Terms of service
The rules for using Rorbit.
Last updated 14 October 2026
These terms
These terms cover your use of the Rorbit website, the Rorbit cloud controller and Mira (“the service”), provided by Riser Technologies LLC, Sharjah, United Arab Emirates. A signed order or agreement with us takes priority over these terms where they differ.
Your account
Keep your sign-in details safe and tell us at once if you think someone else has used them. You are responsible for what happens under your account, including the users you invite.
Using the service
Use Rorbit only for lawful purposes and only on networks you are allowed to manage. Do not try to break, overload or reverse engineer the service, or reach data that belongs to another customer.
Your data
Your network data is yours. You give us permission to process it only to run and support the service, as described in our privacy notice. If you collect data from guests or staff through Rorbit, you are responsible for telling them and for having a lawful reason.
Mira
Mira explains your network and suggests actions. It can be wrong. Check its suggestions before you act on them. Mira does not change your network unless you tell it to.
Fees
Prices, subscription terms and payment terms are set out in your quote or order.
Hardware
Rorbit access points are covered by the warranty stated in your quote or order. We provide firmware updates for Rorbit access points.
Features in development
Features marked “coming soon” or “early access” may change or be withdrawn, and are provided without any commitment on availability.
Availability
We work to keep Rorbit available and to fix problems quickly. Access points keep serving Wi-Fi if they lose contact with the cloud, but management and reporting pause until the connection returns. Service levels, if any, are set out in your order.
Liability
To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability in any 12 months is limited to the fees you paid us for the service in that period.
Ending the service
You can stop using Rorbit at any time, as set out in your order. We may suspend accounts that break these terms. When an account closes you can ask for an export of your data first.
Law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have jurisdiction.
Contact
Questions about these terms go to hello@rorbit.net.